Canadian SIP provider ThinkTel today announced the launch of Surecall, an industry first that allows customers to receive calls despite outages affecting their Internet connection, on-site PBX, or service provider outages.
“Telax is pleased to be certified as ThinkTel’s contact center solution. We admire their innovative approaches to solving real-world business problems with agile customer-centric solutions” said Telax founder and President, Mario Perez.”Telax fits well within that model and further enhances the robust solution set already offered by ThinkTel.
SUNNYVALE, Calif. (PRWEB) Sept. 20, 2011 – Canadian business telecom provider ThinkTel Communications today has announced the certification of its market-leading SIP Trunking solution for Zultys IP Phone Systems.
Telax Hosted Call Center. Many companies use a call centre to get the most out of every inbound call, from sales to support to customer service. Traditional call centre solutions are costly and complex, preventing many companies from implementing them. For that reason, we’d like to introduce Telax Hosted Call Center.
Over the course of May 2011, Distributel Business Services will become known as ThinkTel, the biggest change in branding since the division’s founding in 1988. The entire Distributel Business Services team is extremely excited about this transition; it’s a story we’d like to share with you.
ThinkTel was a dynamic telecom startup acquired by Distributel Communications Ltd.