You are no longer tethered to hardware. Your office needs flexibility. You need flexibility. Thankfully, a cloud PBX system with softphone technology lets you have an office in a box. What do we mean by softphone technology? Well, a softphone is just a computer program that lets you make calls over the internet instead of a dedicated piece of hardware. A cloud-based phone system is hosted off-site and managed by a service provider.
Think that smartphones are going to do away with desk phones in the modern office? Think again.