29 Nov 2021
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Want to Optimize Calling in Microsoft Teams? Consider Direct Routing

Direct routing is another way to connect Microsoft’s phone system to the PSTN via an existing or new third-party telephony provider. It offers an excellent alternative to relying exclusively on the Microsoft environment for your phone calls. A provider, which could be your local telecommunications provider, offers the necessary cloud infrastructure to route incoming and outgoing external calls to Microsoft Teams.

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