22 May 2020
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Can Your Network Really Handle All Those Video Conference Calls?

So, everyone is suddenly using video conference tools like Zoom, Google Hangouts, or Microsoft Teams. Well, you don’t always get to choose when you’re subjected to a network stress test, but they can be a good thing, right? After all, there’s more video conferencing on the horizon, and you might be moving towards unified communications monitoring or unified communications as a service (UCaaS) anyway. So you need to know if your network monitoring tools are up to the task. 

The Problem

Okay, we’re all flying by the seat of our pants a bit here and working from home. Everyone’s struggling to make things work and everyone is pretty understanding when things aren’t working properly. Bad video quality? Connectivity issues? Call quality degrading? All frustrating, but everyone feels pretty lucky right now, considering how badly affected with major problems others are. 

But if you’re going to upgrade your voice and video deployment in the future (and you will be, unless you plan on getting left behind), you need better information. You need to plan and operate streaming technologies in a complex environment of applications, mobile devices, fixed devices, servers, and the underlying network. In addition to carefully designing your environment to meet the challenges of real-time streaming, you need effective monitoring tools to keep track of what’s going on. You don’t want to be working blind when your staff or clients call to complain about call and video quality.

And that’s where the network assessment comes in. 

Network Assessments: The Solution

What are the true capabilities of your company’s Wide Area Network (WAN) infrastructure? Can your WAN support a unified communications platform? What about voice and video platforms? Can every single person in the company jump on Microsoft Teams at the same time and turn on video? If they did and had a problem, how big would the problem be? 

That’s the value of a Real Time Media Assessment. Perform a Real Time Media Assessment, and all these questions are answered. 

The Value of a Real Time Media Assessment 

Improved User Experience: You probably have a good network already. However, it was probably built to offer a good web experience. It may not be built for real-time media, so if your users try to fire up video conference software, their experience might be impacted by the current network design. 

Capacity Planning: If you perform a Real Time Media Assessment, you’ll get an idea of how much capacity for video calls you have and how much you need. That way, you can ensure you’ll always have enough network bandwidth to assess that your calls work properly even when you use video across many conference rooms.

Understanding Performance and Network Readiness: If you’re scaling, you need to ensure that there’s space for more traffic on your network. An expansion in the network will require a test to ensure that it is ready to take on more traffic.

Cost and Time Savings: It’s simple. If your network is ready for your next phase of communication technology, it will allow IT to focus on other problems instead of keeping constant tabs on network quality.

The Last Word

With a Real Time Media Assessment, you can be sure your network is ready for the next phase in your communications technology development. You’ll improve your user experience, get a jump on your capacity planning, understand your network’s performance, and save time and money. 

Ask about our Network Assessment Services today. 

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