The past two years have led to a massive increase in the speed of unified communication adoption. Home life and work life are blended. We expected and even demanded that our capacity to connect be as efficient and smooth as a traditional office. Now, it’s more important than ever, for social, education, and employment reasons, to have fast and seamless digital communication. So, what does that mean in 2022? These trends will define unified communication in 2022.
Direct routing is another way to connect Microsoft’s phone system to the PSTN via an existing or new third-party telephony provider.