Case Studies

Revamping Ridgeback Resources

Reducing costs, gaining control, and improving agility at a mid-market oil & gas company

Based in Calgary, Alberta, Ridgeback Resources Inc. is a private petroleum and natural gas company engaged in the exploration, development, and production of petroleum and natural gas in Western Canada, mainly in Saskatchewan and Alberta. The company employs approximately 250 people and produces approximately 22,000 barrels of oil equivalent per day. Incorporated in 2016, Ridgeback acquired the assets and business of a producer undergoing a corporate restructuring.
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Digitizing the District of Mission

Improving service, cutting costs, and protecting the public interest in Mission, BC

Serving over 40,000 people living in and around Mission, BC the District of Mission ( is a picturesque municipality located in the Fraser Valley, about an hour east of Vancouver, on the north side of the mighty Fraser River. Historically, a resource-based town with many a lumber mill, the modern Mission is a flourishing business and cultural centre.
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The New Frontier of Teaching

Advocating for teachers, learning, and a better tomorrow across Alberta

As the province’s professional organization of teachers, the Alberta Teachers’ Association (ATA) promotes and advances public education, safeguards standards of professional practice, and serves as the advocate for its 47,000 members. This case study describes how ThinkTel enables the ATA to accomplish its mission: to assist teaching professionals to achieve educational excellence in classrooms and communities across Alberta.
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The sound of success

Why Vivonet, a cloud-based technology solutions provider on the rise, called ThinkTel for some help with Skype.

Vivonet—is a fast-growing, Vancouver-based company offering Enterprise-level, cloud-based technology solutions for the hospitality industry. Vivonet helps organizations engage customers, empower employees, and elevate their business with innovative cloud solutions. Known for working with hospitality brands like Texas Chicken & Burgers, Booster Juice, and PitaPit, Vivonet has tripled its size since 2011.
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Alberta Educators

Golden Hills School Division (GHSD) is the amalgamation of three school jurisdictions across mid-Eastern Alberta. Formed in 1995, GHSD encompasses a large rural area that sees their head office in Strathmore. As of October 2014, the division serves approximately 6,500 students, and employs 374 certified teachers and 341 support staff (bus drivers, maintenance workers, educational assistants, caretakers, and others). They needed our help with our communications system and we rose to the occasion.
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Subaru Canada

Since their vehicles first made their Canadian market debut in 1976, Subaru Canada has positioned themselves as one of the more innovative automobile manufacturers in the country. With almost 90 authorized dealers from the West Coast to the Maritimes, Subaru Canada called upon ThinkTel to help them transition to a new SIP Trunk network without disrupting their operations.
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