26 Oct 2020
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Why VoIP Is Right for Your Small Business

Small businesses are the backbone of the Canadian economy. This Small Business Month, we’re here to explain why and how a VoIP  (Voice over Internet Protocol) phone system can benefit your small business. Short answer: a VoIP system comes with plenty of great features, brings you double digit savings, makes your business more accessible to employees, scales as fast as you need, and is a simple solution. Long answer: here we go . . . 

Feature Rich

Businesses need more than just a phone line. Fortunately, VoIP is more than just a phone line. VoIP providers can offer all kinds of features, such as voicemail, automated receptionist, on-hold music, voicemail-to-email, conference calling, call forwarding, call recording, video conferring, instant messaging, call screening, missed alerts, call logs, and more, at competitive prices. 


Here are the hard numbers: in comparison to a legacy landline phone system, a small business that adopts a VoIP system will save anywhere from 40% to 60%. VoIP systems are just that inexpensive. Of course, the installation, setup, and maintenance of a VoIP system is also more inexpensive than a landline, so the savings continue and can be reinvested into growing your business. 


VoIP systems are ideal for the age of remote work. Whether your business is fully remote, partly remote, decentralised, travelling, or flexible, VoIP helps you move your business beyond the physical walls of a traditional office. With VoIP, your team can talk anywhere there is an internet connection. Remote work and flexibility help businesses recruit the best staff, and VoIP helps businesses achieve remote work. 

Flexible & Scalable

Small businesses need phone systems that will grow with them—since, after all, they may not be small businesses forever. Or maybe you have a small business that has some seasonality, so you need extra calling capacity for a month or so and then need it gone, ideally at the snap of your fingers. Or click of a mouse button, for that matter. Best of all, scaling is a matter for your provider. VoIP can scale as fast as you need it, it’s just a matter of picking up the phone. With VoIP, your phone system can be as agile as you are. 


Modern software and technology are simple. Gone are the days of phonebook sized tech manuals. VoIP is no different. Easy-to-use software and intuitive virtual dashboards are common features of VoIP systems in the Canadian landscape. You and your staff will appreciate the digital, web-based platforms that manage your new VoIP system. They’ll also no doubt appreciate learning these systems quickly so everyone can get back to making your business productive. If you want, you can make things even simpler and get an all-in-one package like Hosted PBX, which includes the latest physical business phones and softphone features for the busiest people on your team, so they can take calls from home, the office, and anywhere in between. 

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